Terms of service

OVERVIEW
Welcome to Walls of Mood! The terms "we", "us" and "our" refer to Walls of Mood. Walls of Mood operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Walls of Mood is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS 
We make reasonable efforts to accurately describe and display the products offered through our store, including their artwork, materials, sizes, and other listed features.

Our art prints are produced on demand. Product images may include digital previews or mockups intended to illustrate how the artwork may appear. Colors and appearance may vary slightly from what you see on your screen due to device settings, display calibration, printing processes, and the materials selected. These variations do not affect any rights you may have if a product is defective, incorrect, or materially different from its description.

Please review the product description and available options before placing an order. If you have questions about a product, contact us before purchasing.

We may update product descriptions, offerings, and availability, or discontinue products, at any time. Changes to our listings will not remove any rights you have in relation to an order already accepted by us.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the selected products. Walls of Mood reserves the right to accept or decline an order, subject to applicable law. Your order is accepted when we confirm its acceptance.

Please review your order carefully before submitting it, including your selected artwork, size, material, shipping address, and contact information.
Our art prints are produced on demand after an order is placed. If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, but changes or cancellations may not be possible once production has begun. This does not affect any cancellation, refund, or other rights provided by applicable law.

If we are unable to accept or fulfill an order, or if we need to cancel it, we will attempt to notify you using the contact information provided at checkout. Any payment collected for a canceled order will be refunded as required by applicable law.

Returns, refunds, and any available exchanges are governed by our Refund Policy, subject to applicable consumer rights. Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded.


SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
Shipping carriers are determined by our fulfillment provider and may vary depending on the order and destination. Shipping charges and available delivery options will be displayed during checkout, as applicable.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise. Actual delivery times may be affected by production schedules, carrier operations, customs processing, weather, and other circumstances outside our reasonable control.

We will comply with applicable requirements concerning shipment timeframes, delays, cancellation options, and refunds. If we are unable to ship your order within the applicable timeframe, we will provide any notice, options, and refund required by law.

If your order is lost or arrives damaged, please contact us so we can review the issue. We generally seek to resolve these situations by offering a replacement first. Refunds will be provided where required by applicable law or otherwise provided under our Refund Policy.

Nothing in this section limits any consumer rights or remedies that cannot lawfully be excluded.

SECTION 6 - INTELLECTUAL PROPERTY
The artwork, images, text, graphics, logos, designs, and other content displayed through the Services are owned by Walls of Mood or their respective rights holders and are protected by applicable intellectual property laws.

Purchasing an art print gives you ownership of the physical product you receive. It does not transfer copyright or other intellectual property rights in the artwork, or grant permission to reproduce, distribute, modify, sell copies of, or otherwise commercially exploit the artwork.

You may browse and use the Services for lawful personal purposes. Except as permitted by applicable law or with the relevant rights holder’s prior permission, you may not reproduce, distribute, modify, publicly display, or commercially exploit protected content from the Services.

The Walls of Mood name, logo, and other brand identifiers may not be used in a manner that suggests authorization, sponsorship, or affiliation without our permission. Shopify and other third-party names, logos, and trademarks remain the property of their respective owners.

Customer reviews and other feedback are addressed separately in Section 11. Submitting feedback does not transfer ownership of that content to Walls of Mood.

Nothing in these Terms limits uses of content that are permitted by applicable law. All rights not expressly granted are reserved by their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Walls of Mood is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Walls of Mood. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Walls of Mood, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Walls of Mood.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy  and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information. 

SECTION 11 - FEEDBACK
If you submit a review, comment, suggestion, photograph, or other feedback relating to Walls of Mood or its products (“Feedback”), you retain any ownership rights you have in that content.

By submitting Feedback to us or posting it through features we provide, you grant Walls of Mood a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and share that Feedback for purposes related to operating, improving, and promoting our store and products. This includes displaying customer reviews on our website and in promotional materials. We may make reasonable formatting edits, such as correcting spacing or shortening a review, without materially changing its meaning.

You represent that you have the rights necessary to submit your Feedback and grant this permission. Your Feedback must not infringe another person’s rights, disclose another person’s private information without authorization, contain malicious software, or otherwise violate applicable law or these Terms.

If you received compensation, a discount, a free product, or another incentive in connection with a review or endorsement, you must disclose that connection clearly. We may also identify incentivized reviews where appropriate.

We may moderate or remove Feedback that violates these Terms or applicable law. We do not promise to publish every submission or respond to every suggestion. We will not knowingly edit a review to misrepresent a customer’s experience.

Nothing in this section transfers ownership of your Feedback to Walls of Mood or gives you rights in our artwork or other intellectual property.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS 
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct inaccurate information and update our website. If an error materially affects an order you have placed, we may contact you to explain the issue and, where permitted by applicable law, offer appropriate options, including cancellation and a refund.

If we cancel an order because of an error, any payment collected for that order will be refunded in accordance with applicable law.

Nothing in this section limits your statutory consumer rights or allows us to avoid obligations arising from an accepted order where prohibited by law.

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services to:

(a) violate any applicable law or regulation; (b) infringe the intellectual property rights of Walls of Mood or others; (c) harass, threaten, impersonate, or harm another person; (d) submit false or misleading information, including fraudulent order or payment information; (e) distribute spam, malicious software, or other harmful material; (f) collect another person's personal information without authorization; (g) interfere with the operation, security, or availability of the Services; (h) bypass access restrictions, security measures, or other technical controls; or (i) copy, extract, reproduce, or commercially exploit website content or artwork without authorization, except as permitted by applicable law.

Automated tools and agents are also subject to Section 14. Their use does not excuse any conduct prohibited by this section.

We may restrict access to the Services or suspend or terminate an account in response to a violation of these Terms, subject to applicable law.

SECTION 14 - AUTOMATED TOOLS AND AGENTS
An “Agent” is software or a service that performs actions on behalf of a person or organization with some degree of automation, including tools that assist with browsing or shopping.

Agents may access and interact with the Services only in accordance with these Terms, applicable law, and any technical access restrictions we implement. An Agent must not:

(a) circumvent CAPTCHAs, security measures, access restrictions, or other controls intended to limit automated access; (b) misrepresent its identity or purpose when identification is requested; (c) access accounts, personal information, or nonpublic content without authorization; (d) scrape, extract, reproduce, or use our artwork or other protected content without authorization, except as permitted by applicable law; or (e) disrupt the Services or place an unreasonable burden on their operation.

We may limit or block automated access where reasonably necessary to protect the Services, our customers, or our content, subject to applicable law.

Nothing in this section grants an Agent or its operator any license or other rights to our artwork, images, or other intellectual property.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
We make reasonable efforts to keep the information on our website accurate and up to date. However, general website information may occasionally contain errors or omissions. Product descriptions, pricing errors, and affected orders are addressed in Sections 2 and 12.

We do not guarantee that access to our website will be uninterrupted, secure, or error-free, or that every technical issue will be corrected immediately.

To the extent permitted by applicable law, the website and its general informational features are provided on an “as available” basis. This provision does not disclaim any warranty or obligation relating to products where such a disclaimer is prohibited by law.

Nothing in these Terms excludes or limits any express warranty, implied warranty, statutory consumer guarantee, or other right or remedy that cannot lawfully be excluded or limited. If a product arrives damaged, defective, incorrect, or materially different from its description, your rights and available remedies will be determined by our Refund Policy and applicable law.

SECTION 17 - LIMITATION OF LIABILITY 
To the fullest extent permitted by applicable law, Walls of Mood will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products, including lost profits, lost revenue, or loss of data, where such damages may lawfully be excluded.

We are not responsible for losses caused by circumstances outside our reasonable control, except to the extent that applicable law requires otherwise. Our obligations concerning orders, shipping, cancellations, refunds, and product issues remain subject to the relevant provisions of these Terms, our Refund Policy, and applicable law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury, defective products, or any other matter to the extent that such liability cannot lawfully be excluded or limited.

Nothing in this section limits your right to receive a refund, replacement, or other remedy where required by applicable law.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Walls of Mood, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW 
These Terms of Service and any dispute arising from or relating to them or your use of our Services will be governed by the laws of the State of Texas, United States, except where applicable law requires otherwise.

Any legal proceedings arising from or relating to these Terms will be brought in a court of competent jurisdiction in Texas, to the extent permitted by applicable law.

Nothing in this section limits any mandatory consumer protections or rights you may have under the laws of your place of residence or any other applicable jurisdiction.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at csharrison025@gmail.com.
Our contact information is posted below:
Walls of Mood
csharrison025@gmail.com